TERMS AND CONDITIONS

BSD PIP LLC d/b/a William Alexander
State of Florida, United States

Effective Date: August 23, 2026
Last Updated: August 23, 2026

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These Terms and Conditions (“Terms”) constitute an agreement between you (“Customer,” “User,” “you,” or “your”) and BSD PIP LLC d/b/a William Alexander, a Florida limited liability company (“BSD PIP LLC,” “Company,” “we,” “our,” or “us”).

These Terms govern access to and use of our website and purchases of ebooks, paperback books, hardcover books, digital products, and other products offered through the website.

By accessing the website, purchasing a product, downloading digital content, creating an account, or affirmatively accepting these Terms during checkout, you agree to these Terms.

If you do not agree, do not complete the purchase or use portions of the website requiring acceptance of these Terms.

 

1. SCOPE

These Terms apply to customers throughout the 50 United States and District of Columbia, subject to applicable federal, state, and local laws.

Nothing in these Terms is intended to waive a consumer protection or other statutory right that cannot legally be waived.

If applicable law conflicts with these Terms, mandatory applicable law controls to the extent of that conflict.

 

2. PRODUCTS

BSD PIP LLC may sell:

• Ebooks;

• Paperback books;

• Hardcover books;

• Children’s books;

• PDF images

• Activity books;

• Educational materials;

• Downloadable materials;

• Digital products;

• Book bundles;

• Promotional products; and

• Other products identified on the website.

Product offerings may be changed or discontinued at any time, subject to our obligations concerning orders already accepted.

 

3. PRODUCT INFORMATION

We make reasonable efforts to accurately describe our products.

Actual colors, dimensions, printing, binding, paper, cover appearance, illustrations, and other physical characteristics may vary slightly because of printing processes, production methods, screen settings, devices, or differences between editions.

Such differences do not affect rights or remedies that applicable law provides for defective, materially misdescribed, or incorrect products.

 

4. PRICES

Prices are stated in U.S. dollars unless otherwise indicated.

Prices may be changed before an order is completed.

Applicable taxes, shipping, handling, and other charges will be disclosed as required during checkout.

If an obvious pricing or website error occurs, we reserve the right to correct it as permitted by applicable law.

 

5. PAYMENT

By submitting payment information, you represent that:

1. You are legally authorized to use the payment method;

2. The information supplied is accurate;

3. You authorize payment of the amount displayed at checkout; and

4. You are legally authorized to complete the transaction.

Payment may be processed by an independent third-party payment processor.

 

6. ORDER ACCEPTANCE

Submission of an order does not necessarily constitute final acceptance.

We may reject or cancel an order when permitted by law because of fraud, payment problems, product unavailability, incorrect pricing, technical errors, shipping restrictions, or other legitimate reasons.

If we cancel an order after collecting payment and do not provide the ordered product, we will provide the refund required by applicable law.

 

EBOOK AND DIGITAL PRODUCT TERMS

7. EBOOK LICENSE

Purchasing an ebook provides the purchaser with a limited, personal, non-exclusive, non-transferable license to use the ebook for lawful personal, noncommercial purposes.

Purchasing an ebook does not transfer ownership of the copyright or other intellectual-property rights.

 

8. PROHIBITED EBOOK USE

Except as authorized by BSD PIP LLC or permitted by applicable law, purchasers may not:

• Sell unauthorized copies;

• Reproduce the ebook for commercial distribution;

• Upload the ebook to unauthorized file-sharing services;

• Distribute unauthorized electronic copies;

• Publish substantial portions online;

• Remove copyright notices;

• Circumvent digital-rights-management protections;

• Commercially exploit the content;

• Represent the content as their own; or

• Create unauthorized commercial reproductions.

Nothing in this section limits rights granted by applicable copyright law that cannot legally be restricted.

 

9. DIGITAL DELIVERY

Digital products may be delivered by download, email, customer account, third-party platform, or another electronic method disclosed at purchase.

The customer is responsible for having compatible equipment, software, and internet access.

If a customer receives a corrupted, inaccessible, incomplete, or incorrect file, the customer should contact us for assistance.

 

10. DIGITAL PRODUCT REFUNDS

Because an ebook or downloadable product may become accessible immediately after purchase, digital purchases may be nonreturnable after delivery or access to the extent permitted by applicable law and provided the applicable restriction was properly disclosed before purchase.

This provision does not eliminate any refund, cancellation, warranty, or other remedy required by applicable law.

If we deliver an incorrect or defective digital product, we may provide a corrected file, replacement, refund, or other remedy as appropriate.

 

PAPERBACK AND HARDCOVER SALES

11. SHIPPING

Paperback and hardcover books will be shipped according to the shipping information provided at checkout.

Customers are responsible for providing accurate shipping information.

Estimated delivery dates are estimates unless expressly stated to be guaranteed.

 

12. SHIPPING DELAYS

We will comply with applicable federal requirements concerning Internet orders.

When required by law, if merchandise cannot be shipped within the represented shipment period, or within the period prescribed by applicable law when no shipment period was represented, customers will be given the required opportunity to consent to a delay or cancel and receive a refund.

Nothing in these Terms limits rights provided by applicable federal or state law concerning delayed or undelivered merchandise.

 

13. RETURNS OF PHYSICAL BOOKS

Unless a different return policy is conspicuously disclosed before purchase, physical books purchased directly from our website may be returned within 30 days after delivery, subject to these Terms and applicable law.

To initiate a return, contact:

BSD PIP LLC d/b/a William Alexander
Email: detectivetabbittherabbit@outlook.com

Unless the book is defective, damaged, incorrect, or applicable law provides otherwise, the returned product should be in substantially its original condition.

 

14. DAMAGED, DEFECTIVE OR INCORRECT BOOKS

If you receive a damaged, defective, or incorrect book, contact us promptly.

We may reasonably request:

• Customer name;

• Order number;

• Description of the problem; and

• Photographs showing physical damage or the incorrect item.

We will provide a replacement, refund, or other appropriate remedy as required by applicable law.

 

15. THIRD-PARTY RETAILERS

Our books may also be sold by Amazon or other independent retailers, marketplaces, distributors, or booksellers.

When you purchase directly from a third-party retailer, that retailer’s applicable payment, shipping, cancellation, return, refund, and other transaction terms generally govern the retail transaction.

 

INTELLECTUAL PROPERTY

16. COPYRIGHT

Books, stories, illustrations, covers, graphics, website materials, photographs, characters, and other original materials appearing on the website may be protected by U.S. and international copyright laws.

No intellectual-property ownership is transferred merely because a person accesses the website or purchases a book.

 

17. TRADEMARKS

Names, logos, character names, book-series names, slogans, graphics, and other source-identifying material may constitute trademarks or other protected intellectual property.

No right or license to commercially use these marks is granted except through express written authorization.

 

18. ACCEPTABLE USE

Users may not:

• Use the website for illegal purposes;

• Commit or attempt fraud;

• Introduce malicious software;

• Attempt unauthorized access;

• Interfere with website security;

• Impersonate another person;

• Use stolen payment information;

• Infringe intellectual-property rights; or

• Materially interfere with operation of the website.

 

PRIVACY AND MARKETING

19. PRIVACY POLICY

Our collection, use, disclosure, and retention of personal information is governed by our separate Privacy Policy and applicable law.

The Privacy Policy should be reviewed together with these Terms.

 

20. STATE PRIVACY RIGHTS AND OPT-OUTS

Depending on the customer’s state, our data practices, and whether applicable statutory thresholds are met, a customer may have rights concerning personal information, including rights to:

• Request access;

• Request correction;

• Request deletion;

• Obtain certain information in portable form;

• Opt out of certain sales of personal information;

• Opt out of certain sharing;

• Opt out of targeted advertising;

• Opt out of certain profiling; and

• Exercise other privacy rights established by applicable law.

Where legally required, we will provide an appropriate method for exercising these rights.

Customers may submit applicable privacy requests at:

Email: detectivetabbittherabbit@outlook.com

or

[PRIVACY REQUEST WEBPAGE]

We will not unlawfully discriminate against a consumer for exercising legally protected privacy rights.

 

21. EMAIL MARKETING OPT-OUT

Customers may unsubscribe from promotional emails through the unsubscribe mechanism provided in applicable marketing emails.

Opting out of advertising emails does not prevent necessary transactional communications concerning an order, refund, security matter, legal notice, or customer-service request.

 

22. TEXT MESSAGE MARKETING

If SMS/text marketing is offered, separate consent will be obtained when required.

Consent to receive marketing text messages will not be a condition of purchasing a book unless applicable law expressly permits otherwise.

Any legally required opt-out mechanism will be provided.

 

23. COOKIES AND ADVERTISING

The website may use cookies and similar technologies for website operation, security, analytics, personalization, and advertising.

Where required by applicable law, visitors will be provided appropriate disclosures and choices concerning covered cookies, targeted advertising, and similar technologies.

 

CHILDREN’S BOOKS

24. CHILDREN’S PRIVACY

Although some books sold through this website may be written for children, purchasing and commercial portions of the website are intended primarily for adults.

We do not knowingly collect personal information from children in violation of applicable children’s privacy laws.

A parent or guardian who believes personal information was improperly collected from a child should contact us.

 

25. PARENTAL SUPERVISION

Parents and guardians are responsible for determining whether books, activities, websites, links, or other content are appropriate for a particular child.

Age-range descriptions are general recommendations and do not guarantee suitability for every individual child.

 

DISCLAIMERS

26. EDUCATIONAL AND ENTERTAINMENT DISCLAIMER

Unless specifically stated otherwise, books and website content are provided for literary, entertainment, educational, or informational purposes.

They do not constitute legal, medical, tax, financial, investment, psychological, or other regulated professional advice.

 

27. FICTION DISCLAIMER

For works identified as fiction, characters, events, dialogue, organizations, and circumstances may be fictional or used fictitiously.

Any resemblance to actual persons or events may be coincidental unless expressly indicated otherwise.

 

28. NO GUARANTEE OF RESULTS

We do not guarantee that a book, activity, or other product will produce any particular educational, academic, behavioral, financial, personal, or other result.

 

29. WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM IMPLIED WARRANTIES THAT MAY LEGALLY BE DISCLAIMED.

THIS MAY INCLUDE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

SOME STATES DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS OR LIMITATIONS. THEREFORE, SOME OF THESE PROVISIONS MAY NOT APPLY TO A PARTICULAR CUSTOMER.

NOTHING IN THESE TERMS EXCLUDES A WARRANTY OR CONSUMER RIGHT THAT CANNOT LEGALLY BE EXCLUDED.

 

30. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BSD PIP LLC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AND AGENTS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM USE OF THE WEBSITE OR PRODUCTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGGREGATE LIABILITY ARISING FROM A PARTICULAR PURCHASE SHALL NOT EXCEED THE AMOUNT PAID DIRECTLY TO BSD PIP LLC FOR THE PRODUCT GIVING RISE TO THE CLAIM.

THIS LIMITATION DOES NOT APPLY TO LIABILITY OR REMEDIES THAT APPLICABLE LAW PROHIBITS US FROM EXCLUDING OR LIMITING.

 

31. INDEMNIFICATION

To the extent permitted by applicable law, a user agrees to indemnify BSD PIP LLC against third-party claims arising from the user’s unlawful use of the website, material violation of these Terms, fraud, or infringement of another person’s rights.

A consumer is not required under this provision to indemnify BSD PIP LLC for liability that applicable law prohibits us from transferring to the consumer.

 

DISPUTE RESOLUTION AND ARBITRATION

32. INFORMAL DISPUTE RESOLUTION

Before commencing arbitration, the complaining party should provide written notice describing the dispute and requested resolution.

The parties will attempt in good faith to resolve the dispute for 30 days following receipt of the notice before arbitration is commenced, except where applicable law provides otherwise.

Notice to the Company:

BSD PIP LLC d/b/a William Alexander

Email: detectivetabbittherabbit@outlook.com
Florida, United States
 

 

33. AGREEMENT TO INDIVIDUAL BINDING ARBITRATION

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Except for disputes expressly excluded below and rights that cannot lawfully be subjected to arbitration, you and BSD PIP LLC d/b/a William Alexander agree that disputes, claims, or controversies arising from or relating to these Terms, the website, products, purchases, orders, payments, shipping, refunds, advertising, communications, or the relationship between the customer and BSD PIP LLC will be resolved through individual binding arbitration rather than a court proceeding.

 

34. AMERICAN ARBITRATION ASSOCIATION

Arbitration shall be administered by the American Arbitration Association (“AAA”) pursuant to the applicable AAA Consumer Arbitration Rules and Mediation Procedures, as modified by this agreement to the extent legally permitted.

The arbitration agreement is intended to comply with the AAA Consumer Due Process Protocol.

If a mandatory AAA consumer rule conflicts with these Terms and cannot legally be modified, the applicable mandatory AAA rule controls.

If AAA declines or is unable to administer a particular arbitration, the parties will attempt in good faith to agree upon another nationally recognized arbitration provider. If agreement cannot be reached, either party may ask a court of competent jurisdiction to appoint an appropriate arbitrator or arbitration provider as permitted by law.

 

35. FEDERAL ARBITRATION ACT

Because online purchases may involve interstate commerce, this arbitration agreement is intended to be governed by the Federal Arbitration Act, 9 U.S.C. §§ 1–16, to the extent applicable.

Where applicable and not preempted by federal law, Florida arbitration law, including the Revised Florida Arbitration Code, Chapter 682, Florida Statutes, may apply.

 

36. ARBITRATION FEES

AAA filing, administrative, hearing, case-management, and arbitrator fees will be allocated according to the applicable AAA Consumer Arbitration Rules and fee schedule and applicable law.

BSD PIP LLC will pay all fees that the AAA rules or applicable law require the business to pay.

A consumer will not be required to pay arbitration fees that applicable law prohibits imposing upon the consumer.

 

37. METHOD AND LOCATION OF ARBITRATION

Subject to applicable AAA rules and law, arbitration may occur:

• Through written submissions;

• By telephone;

• By videoconference; or

• Through an in-person hearing.

A consumer will not be required to travel to Florida when applicable AAA rules or applicable law provide the consumer with another location or method.

 

38. SMALL CLAIMS COURT

Notwithstanding the arbitration provisions, either party may pursue an eligible individual claim in small claims court when the claim qualifies for and remains within that court’s jurisdiction.

 

39. GOVERNMENT COMPLAINTS

Nothing in these Terms prevents a consumer from contacting, reporting a matter to, cooperating with, or filing a complaint with an appropriate federal, state, or local governmental agency where legally permitted.

 

40. CLASS ACTION AND JURY TRIAL WAIVER

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND BSD PIP LLC AGREE THAT CLAIMS SUBJECT TO ARBITRATION SHALL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.

FOR CLAIMS THAT ARE VALIDLY SUBJECT TO BINDING ARBITRATION, EACH PARTY WAIVES THE RIGHT TO HAVE THOSE CLAIMS DECIDED BY A JUDGE OR JURY.

Nothing in this provision waives a right that applicable law prohibits a consumer from waiving.

 

ARBITRATION OPT-OUT

41. RIGHT TO OPT OUT OF ARBITRATION

YOU HAVE THE RIGHT TO OPT OUT OF THE BINDING ARBITRATION AGREEMENT.

A customer may opt out by sending BSD PIP LLC written notice within 30 days after the customer first accepts these Terms.

The notice should state:

“I OPT OUT OF THE ARBITRATION AGREEMENT.”

The notice should contain:

1. Customer’s full name;

2. Mailing address;

3. Email address associated with the purchase;

4. Order number, if applicable; and

5. Date of the notice.

Send the notice to:

BSD PIP LLC d/b/a William Alexander
[BUSINESS MAILING ADDRESS]
Florida, United States

or:

[ARBITRATION OPT-OUT EMAIL]

A valid and timely opt-out applies to the arbitration provisions. The remainder of these Terms continues to apply.

A customer will not be unlawfully penalized for properly exercising the arbitration opt-out.

 

GOVERNING LAW

42. FLORIDA LAW

Except where federal law applies or another state’s mandatory consumer-protection law cannot legally be waived, these Terms shall be governed by the laws of the State of Florida, without regard to Florida conflict-of-law principles.

Nothing in these Terms deprives consumers of non-waivable protections afforded by applicable federal law or the mandatory laws of their state.

 

43. VENUE FOR NON-ARBITRABLE CLAIMS

For claims not subject to arbitration and that may lawfully be subjected to a Florida forum-selection provision, the parties consent to jurisdiction in an appropriate state or federal court located in Florida.

This provision does not require a consumer to litigate in Florida when applicable law provides the consumer with a non-waivable right to bring the action elsewhere.

 

SEVERABILITY AND SEVERANCE

44. SEVERABILITY

If any provision, sentence, clause, phrase, waiver, restriction, or portion of these Terms is found by a court or arbitrator of competent jurisdiction to be illegal, invalid, void, or unenforceable, the affected provision shall, to the maximum extent permitted by law:

1. Be enforced to the greatest legally permissible extent;

2. Be limited or modified only to the minimum extent necessary to make it enforceable, where legally permitted; or

3. Be severed if it cannot legally be modified.

Except where applicable law requires otherwise, the invalidity or unenforceability of one provision will not invalidate the remaining Terms, which will remain in full force and effect.

 

45. SEVERANCE AS TO PARTICULAR STATES OR CONSUMERS

If a provision is unenforceable only with respect to a particular state, consumer, claim, transaction, or circumstance, the provision will be limited or severed only to the extent necessary with respect to that state, consumer, claim, transaction, or circumstance.

The remaining provisions will continue to apply to the maximum extent legally permitted.

 

46. ARBITRATION SEVERABILITY

The arbitration provisions are intended to be severable from the remainder of these Terms.

If a portion of the arbitration agreement is determined to be unenforceable, the remainder will continue in effect to the maximum extent permitted by law.

Nothing in this provision requires arbitration of a claim that applicable law prohibits from being arbitrated.

 

GENERAL PROVISIONS

47. FORCE MAJEURE

To the extent permitted by applicable law, BSD PIP LLC will not be liable for delays caused by circumstances beyond its reasonable control, including natural disasters, severe weather, transportation interruptions, governmental actions, labor disruptions, carrier failures, fires, floods, wars, civil disturbances, widespread telecommunications failures, or technology outages.

This provision does not eliminate statutory refund, cancellation, or delivery obligations that cannot legally be waived.

 

48. FRAUD PREVENTION

We may use reasonable fraud-prevention procedures.

Orders reasonably suspected of fraud, identity theft, stolen payment information, unauthorized transactions, or other illegal activity may be delayed, rejected, or canceled as permitted by law.

 

49. CHARGEBACKS

Customers retain all rights provided by applicable law to dispute unauthorized or incorrect credit-card or debit-card transactions.

We encourage customers to contact us promptly concerning a disputed charge so we have an opportunity to investigate and resolve it.

 

50. AUTOMATIC RENEWALS

Unless clearly stated otherwise before purchase, sales of our ebooks, paperback books, and hardcover books are one-time purchases and do not automatically renew.

If BSD PIP LLC later offers subscriptions, memberships, recurring payments, or automatically renewing products, separate disclosures and consent procedures will be provided as required by applicable law.

 

51. CHANGES TO THESE TERMS

We may update these Terms from time to time.

The current version will display its effective date or last-updated date.

Material changes will be communicated when required by applicable law.

Changes will not be applied retroactively where prohibited by law.

 

52. NO WAIVER

Failure by BSD PIP LLC to enforce a provision on one occasion does not constitute a permanent waiver of that provision or any other provision.

 

53. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and other terms expressly incorporated into a transaction, constitute the applicable agreement concerning the website and purchases made directly from BSD PIP LLC.

 

54. SURVIVAL

Provisions concerning intellectual property, dispute resolution, arbitration, limitations of liability, governing law, and severability that by their nature should survive termination will survive discontinuation of website use or completion or cancellation of an order to the extent permitted by law.

 

55. PRESERVATION OF STATE AND FEDERAL CONSUMER RIGHTS

Nothing in these Terms is intended to eliminate, restrict, disclaim, or waive any consumer right or remedy that applicable federal, state, or local law prohibits us from waiving.

When a mandatory consumer-protection law conflicts with these Terms, that mandatory law controls to the extent of the conflict.

 

CONTACT INFORMATION

56. CONTACT BSD PIP LLC

Questions, notices, customer-service requests, refund requests, legal notices, privacy requests, or other communications may be directed to:

BSD PIP LLC d/b/a William Alexander
Florida, United States

Customer Service Email: detectivetabbittherabbit@outlook.com
Legal/Arbitration Email: same
Privacy Email: same
Telephone:

 

CUSTOMER ACCEPTANCE

57. CHECKOUT ACCEPTANCE

Customers may be presented with these Terms before completing an online purchase.

The website checkout may state:

“By checking this box, I acknowledge that I have read and agree to the Terms and Conditions and acknowledge the Privacy Policy.”

Terms and Conditions and Privacy Policy should be conspicuous links allowing the customer to review the applicable documents before completing the purchase.

The acceptance box should not be pre-checked.

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A record of the version of the Terms accepted by the customer and the date of acceptance should be retained when reasonably practicable.

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IMPORTANT NOTICE

These Terms are designed for use by BSD PIP LLC d/b/a William Alexander, a Florida limited liability company selling ebooks, paperback books, and hardcover books online to customers in the United States.

© 2026 BSD PIP LLC d/b/a William Alexander. All Rights Reserved.